Our Clinical

Approach

At Sullivan and Associates, there is a consistent framework that we follow with psychotherapy/counselling appointments and psychological assessments. We will continue to update and modify our approach as research progresses and new clinical distinctions are made, so we can continue to provide the best service possible to our clients. To learn more about our clinical approach to psychotherapy/counselling and psychological assessments, please review below.

Psychotherapy/Counselling Approach Psychological Assessment Approach

Psychotherapy/Counselling Approach

Step 1

Create a feeling of comfort

It is critically important that our clients feel comfortable with their therapist. When there is comfort and rapport, clients are more likely to “open up” and answer questions as openly and honestly as possible.  Clients are also more likely to have confidence that their therapist can help them to achieve their goals. Without this, it’s going to be very difficult for clients to achieve the results they want.

Step 2

Ask a lot of questions… and then ask more questions!

During the first session, the therapist will likely ask many questions to help develop a strong understanding about our client’s thoughts, feelings, behaviours, family background, medical history, past psychological history, etc. Once these areas have been explored, the therapist will be better equipped to correctly identify the issue(s) and establish an effective treatment plan.   

Step 3

Develop an understanding/working hypothesis of the issue

In some cases, this can be quite evident and straight forward. In other cases, there may be a combination of issues or contradicting thoughts and behaviours which can make this step a bit more challenging. Once the therapist has a good understanding of the issue(s), this information will be shared with the client to confirm that the working hypothesis accurately describes their experience. 

Step 4

Measure the issue

Whenever possible, we want to measure the severity of the issue (i.e., difficulties with anxiety, depression, etc.) so we can establish a baseline level. This measure will allow the client and the therapist to track progress during the course of treatment and help to identify when mid-course corrections need to be made and ultimately, when the client has achieved their goal! It’s also very helpful for client’s to be able to quantify their progress, as this will help to establish confidence and belief that they are moving in the right direction. 

Step 5

Identify when there are limiting patterns in thinking, behaving and beliefs that are contributing to the issue or are interfering with the solution

Depending on the situation, there are times when thoughts and behaviours can create problems in our daily lives. Sometimes life happens and daily life can become challenging very quickly. In these situations, our response to the problem can result in patterns of thinking and behaving that do not help us achieve a solution. 

Regardless of where problems originate, it is important to identify patterns of thinking and behaving that are ineffective and establish new, effective patterns that will not only allow us to think and behave more effectively, but to feel better.  

Step 6

Identify the client’s motivation for change

The single biggest factor that determines whether a client will make the change they desire is their level of motivation. According to the Transtheoretical Model of Change, individuals can potentially move through a series of 6 stages of change.  

Our clients often enter psychotherapy/counselling at many different stages of change. If the client hasn’t entered therapy in an action stage of change, it is the therapist’s job to help the client discover what would help to move them to the action/willpower stage of change. Or said another way, it’s helping the client to discover the critical reason(s) about why they would want to change and maintain that change. Until the client reaches this stage of change, it’s highly unlikely they will be fully committed to the therapeutic process, which makes it considerably more difficult to achieve therapeutic goals.

Stage 1Pre-contemplation – The person has yet to acknowledge there’s a problem. 

Stage 2Contemplation – The individual acknowledges there is a problem but isn’t ready to make a change. 

Stage 3Preparation/Determination – The person is getting ready to change and is almost ready to act.

Stage 4Action/Willpower – The individual is actively involved in changing their thoughts and behaviours to achieve their desired goal. 

Stage 5Maintenance – The person continues to do the correct things to maintain the change they have achieved.  

Stage 6Relapse – The individual has returned to old thought patterns and behaviours and experiences a decline in functioning.

Step 7

Customize a treatment plan

With most treatment modalities (i.e., CBT, DBT, etc.), there is an established protocol. However, with psychotherapy/counselling, it is important for the therapist to decide where a client should focus their attention in order to achieve their goal. At times, a therapist might decide that a new treatment modality needs to be introduced if a client is struggling to overcome a difficult issue on the path to achieving their therapeutic goal. It’s also important that the therapist be aware of which treatment approach the client is most comfortable with or be willing to make alterations to a particular treatment approach if it isn’t effective for the client.

Step 8

Teach effective skills and strategies

It was mentioned earlier that ineffective patterns of thinking and behaving often contribute to problems or interfere with our ability to find solutions. At this stage of our clinical approach, the therapist will teach the client new skills and teach strategies that will help create effective patterns of thinking and behaving, as well as challenge limiting beliefs that could be interfering with achieving their goal. Effective progress in these areas can help the client to achieve their goal more expediently.

Step 9

Help the client to develop a plan to consistently utilize strategies

Studies show that evidence-based psychotherapy is highly effective at treating psychological/mental health issues. So, why doesn’t everybody who engages in psychotherapy/counselling achieve the results they want? 

We believe an important factor is that people can struggle to consistently implement strategies they learn in psychotherapy/counselling sessions. When this happens, they can lose confidence in the effectiveness of the strategy and that sense of uncertainty can make it less likely they’ll continue to use the strategy consistently. Therefore, it’s important that the therapist work with the client to help them to weave the strategies they have learned into their daily routine, so they can be utilized consistently.

Step 10

Work collaboratively to tackle the issue

The client’s role in all aspects of psychotherapy/counselling is crucial. Clients steer the course of psychotherapy/counselling by identifying what issue(s) they want to work on, the order they want to address their mental health issues (when there are multiple challenges), identifying what treatment modalities they are comfortable utilizing, how long or how frequently they wish to engage in treatment, etc. And perhaps most important of all, for psychotherapy/counselling to be effective, it must involve a strong partnership between the client and the therapist. 

Step 11

Track progress

Whenever there is an issue that can be measured with a psychometric test, it is important to administer the measure at different points during the therapeutic process. These results provide critical feedback, as it helps the client and therapist to determine if the client’s goal is being achieved and if it is occurring as quickly as anticipated. Based on these results, mid-course corrections might need to be made or things might be going exactly as expected! In that case, as the saying goes, “If it ain’t broke, don’t fix it.”.

Taking measurements at different points also helps to reinforce the “path of progress” approach. Clients can occasionally struggle with “all or nothing” thinking when it comes to achieving goals. With this type of thinking pattern, people can view goals as something they have achieved or haven’t achieved, with no middle ground. However, achieving a goal by 50% or 75% is clearly meaningful and will contribute to the client feeling better. Taking measurements at set times and seeing results will help the client and therapist feel confident that the treatment plan is working and that the ultimate goal can be achieved by continuing to follow the plan.    

For some treatment issues, an effective psychometric measure has yet to be created. In these situations, progress is tracked based on the client’s self-report, as well as the therapist’s observations (i.e., based on client feedback and how the client presents at appointments).

Psychological Assessment Approach

Step 1

Create a feeling of comfort

Although it may not seem particularly important for a Psychologist to create a feeling of comfort with a client, and in some cases, the client’s parents, in order to conduct an effective clinical interview, it can be very helpful! When a client feels comfortable and confident with the assessor, they are more likely to provide open, honest, detailed answers, which is critical for the Psychologist to better understand the issue, so they are able to answer the assessment question effectively.

Step 2

Ask a lot of questions... and then ask more questions!

When completing a clinical interview, there are potentially a lot of avenues that the Psychologist can explore with the client. In order to determine an accurate, well-defined assessment question, it is important that the Psychologist ask many questions. These questions will help to provide the framework for the assessment, as well as determine what psychometric measures will be administered.  

On occasion, once the clinical interview is completed, the Psychologist may feel that additional testing should be completed to help answer the assessment question (e.g., measures to examine attention, mental health, etc.). With additional testing, there is additional cost, so the client, or the client’s parents’ will be encouraged to meet briefly with the Assessment Coordinator to discuss the additional fees. If the client chooses to pursue the additional testing, more psychometric measures will be added to the assessment. If the client chooses to forgo the additional testing, it will be noted in the report that additional testing could help to provide a fuller clinical picture in the future, if the client is interested in pursuing it.

Step 3

Understand the issue and develop a working hypothesis

Based on the results of the clinical interview, and possibly a screening measure administered prior to the interview, the Psychologist will define the assessment question, establish a working hypothesis (e.g., query a learning disability, explore a particular psychological issue, etc.) and select the appropriate psychological measures. The results of these measures will help to determine if the hypothesis is correct.

Step 4

Administer the psychometric measures and score the test results

The Psychometrist administers the psychometric measures (i.e., self-report questionnaires, performance-based subtests). Examples of self-report measures could involve questionnaires inquiring about difficulties with mood, anxiety, mental health, etc., while performance-based tests could involve tasks designed to help measure verbal and non-verbal intelligence, memory, academic achievement, etc. 

With psychological (mental health) assessments, self-report measures are typically administered. With more specialized assessments, such as psychoeducational and neuropsychological assessments, autism and ADHD, a combination of self-report questionnaires and performance-based tests are typically administered. The results of these tests will help to determine if the assessment question has been answered or if further measures need to be administered.

Step 5

If the assessment question isn’t answered completely, administer more measures

Once the original measures have been administered and scored, the assessment question may not be answered fully. For instance, when completing a Psychoeducational (learning) assessment, the original assessment measures may help to confirm the hypothesis that the client has difficulties with all levels of intellectual functioning. However, in this case, an additional measure would need to be administered for adaptive functioning to develop a better sense of the pervasiveness of this issue. 

Step 6

Prepare a timely, understandable, strengths-based psychological report

Psychological reports can be complex, cumbersome and difficult to understand when laden with psychological jargon. During the past 18 years, we have continued to evolve our report writing process with the goal of creating more streamlined reports that utilize simpler language and aim to highlight the client’s strengths whenever possible, as opposed to focusing solely on the client’s areas of deficit.

With psychological (mental health) reports, we strive to keep our reports to 6 – 8 pages on average to help avoid overwhelming the reader and creating a more useful report. With more specialized assessments, such as psychoeducational and neuropsychological assessments, autism and ADHD, the goal is to generally complete reports within 10 – 12 pages. Based on the results of the report, customized treatment recommendations and/or accommodations are made specifically for the client.

Step 7

Provide feedback about the assessment

A feedback session with the client (or with the client’s parents in the case of children and adolescent clients) is scheduled following the assessment. The Psychologist will review the results of the psychometric measures by outlining what each specific test was designed to measure and how the client responded or performed, in the case of performance-based subtests. The Psychologist will also explain how their observations from the clinical interview corresponded with the scores on the psychometric measures to explain the answer to the assessment question.

The final aspect of the feedback session is highly important, as the Psychologist will review their treatment recommendations and/or accommodations, as well as discuss how these suggestions can be implemented to best help the client.