This privacy policy describes the privacy practices for Sullivan + Associates Clinical Psychology.  This privacy policy applies solely to information collected by Sullivan + Associates Clinical Psychology.  It describes the following:

• What personally identifiable information is collected from you
• How your personal information is used and with whom it may be shared
• What choices are available to you regarding the use of your data
• The security procedures in place to protect the misuse of your information
• How you can correct any inaccuracies in the information

We are the sole owners of the information collected. We only have access to/collect information that you voluntarily give us via email or other direct contact from you.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our clinic unless requested by you (e.g., you make an appointment with our clinic and sign a Consent to Release form to allow us to communicate with your family physician on your behalf, etc.).

With your consent, we may contact you via email in the future to update you about information or offerings at our clinic such as free workshops, groups, psychoeducational materials (e.g., blog articles) or changes to this Privacy Policy. You may opt-out of any future contact with us at any time.

When you open an email from us, we may use software to let us know which emails have been opened. This allows us to know how well people respond to our emails, so we can make changes to improve our email communication.

We maintain logs of our website in order to better understand how our website visitors interact with our website. For instance, we collect data on how many web pages a visitor looks at, how long they stay on our website and what web browsers people use. This data is tracked in a group format (i.e., all of our website visitors) and not on an individual level. There is also no uniquely identified information collected. This data allows us to make changes to our website, so we can create a better quality experience for our website visitors.

You can do the following at any time by contacting us via our email address or phone number:

• See what data we have about you (if any)
• Change/correct any data we have about you
• Have us delete any personal database information we have about you
• Express any concern you have about our use of your data

We take precautions to protect your information. When you submit sensitive information, your information is protected both online and offline.

We use encryption to protect sensitive information transmitted online; we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

Our Privacy Policy may change from time to time and all updates will be available by contacting us.

If you feel that we are not abiding by this privacy policy, you should contact our Office Manager, Roberta Barrow, immediately by telephone at (807) 768-0660 or by email at roberta@drsullivan.ca.

We use “cookies” on this site. A cookie is a piece of data stored on a site visitor’s hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.

Our web site contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

When you post or comment on an article or blog post, your written material is made available to be seen and read by other users of our website. We will remove your materials from the website at your request, but we cannot give any assurances that your written material won’t still be accessible on the Internet.

While we take every precaution to protect your privacy, we cannot guarantee your privacy. Further, if required by court order, we would be expected to disclose your personal information in such an instance.